For any Query or Complaint:

If you have any query regarding any of our Products & Services or need to lodge a complaint, just dial 111-ISLAMI(475-264). We promise you will get the same level of personalized service and attention that you would expect from our branches. You can also lodge your complaint through our Internet Banking channel. To subscribe for this service kindly contact our 24 hour Phone Banking at 111-ISLAMI(111-475264).  

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Head Office BankIslami Pakistan Limited

11th Floor, Executive Tower One, Dolmen City, Marine Drive Block 4, Clifton, Karachi, Pakistan UAN: (021)- 111-BIP-111(111-247-111) Fax: (021)-35378373 E-mail:

24/7 Phone Banking +92-21-111-ISLAMI(111-475264)

BankIslami Shariah Compliance Department

Contact Person: Shaikh Noman
Designation: Officer, Shariah Compliance
Contact: +92-21-35839906-7 Ext: 2806

For Verification of Guarantees

Function /Department Name: Trade Finance, Guarantees Department

Office Address: BankIslami Pakistan Limited, Trade Finance Department, Head Office, 13th Floor Executive Tower, Dolmen City Marine Drive Block -4, Clifton, Karachi, Pakistan.

Office Phone Number: 92-21-35839906 Ext 3418
Generic Email Address: