One Touch Banking – Your Thumb is Your Bank

Pakistan’s First Biometric Banking Solution


BankIslami has been the pioneer of Biometric ATMs since its inception followed by introduction of Cardless ATMs. With the aim to serve our customers in the best way possible and ensure seamless customer experience BankIslami brings you One Touch Banking- a complete Biometric banking solution for all your banking needs which enables you to perform any transaction with just a thumb impression without needing an ATM card or chequebook. One Touch Banking has made banking easier like never before because now “Your Thumb is Your Bank”

This unique proposition focuses on convenience and value innovation which mitigates your dependency on cards and chequebooks and enables you to perform following transactions with just a thumb impression.

  • Chequeless Cash withdrawal
  • Chequeless Pay order issuance
  • Funds Transfer
  • Bills payment
  • Mobile Top up
  • Dormant account activation
  • Card Activation

 

Introduction

BankIslami is the only Bank in Pakistan Banking industry that has introduced instrument less banking service for its customer(s), One Touch Banking is a Signature service of BankIslami (Cheque Less Transaction Service), by using One Touch Banking service customers can withdraw the funds, transfer the funds to other accounts/ other Bank customers, utility bills payment, Mobile Top-up, Stop Payment, Internet Banking Activation, Mobile Application Activation and card activation services without using a Cheque or any transaction form through Thumb Impression authentication. Customer just needs to visit the branch counter and after BIO Impression verification; customer can execute any counter transaction(s).

In addition to Cheque less transaction services to customers, BankIslami is also providing Inter Bank Fund Transfer (IBFT) through Cheque via One Touch Banking channel by using this service BankIslami customers can transfer the funds from their account to any other bank customer account.

  •  Services Offered:
  • Cash Withdrawal.
  • Fund Transfer (Own Account).
  • Fund Transfer (Third Party).
  • Fund Transfer (IBFT).
  • Fund Transfer (IBFT) Through Cheque.
  • Mobile Top-up.
  • Utility Bills, Internet Bills and Post Pay Bills Payment.
  • Pay Order Issuance.
  • Dormant Account Activation
  • Card Activation.
  • Stop Payment
  • Internet Banking and Mobile Application Activation

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BankIslami brings an array of convenient, secure and personalized services at your fingertips. With mBankIslami Mobile App, now you can easily perform any of the following:

  • Check Account Balance
  • Pay Bills
  • Transfer Funds
  • Locate ATMs & Branches
  • View Statement
  • Buy Mobile Talk-Time
  • Set Payment Reminders
  • Manage Beneficiaries & Register Bills

BankIslami's has a wide network of 317 Branches in 80 Cities all of which provide Online Banking services. Online Banking means that all our 317 Branches in 80 Cities are connected with each other so that you can instantly access your account and make transactions in any BankIslami Branch. The following are the key benefits that you will get out of using our Online branch network:

  • Cash Deposit for immediate credit to a remote branch.
  • Remote Cheque Encashment from any Online branch.
  • Instant Funds Transfer between any 2 Online branches.
  • Balance Enquiry and Statement of Account from any Online branch.

eStatement is a facility that not only helps you in viewing their statements whenever and wherever required but also brings an end to filing the Statements and keeping a paper stack. It is a convenience that offers you ease of use along with a worldwide access to your banking transactions.

How to Register?

  • Call 111 ISLAMI (111-475-264)
  • Speak to a Phone Banking Officer
  • Request for eStatement Activation
  • Specify the Account
  • Specify the Statement Frequency

Available Statement Frequencies

  • Daily
  • Weekly
  • Monthly
  • Semi Annually

South Region

Main Branch, Karachi 10th Floor, Executive Tower
Dolmen City, Block-4
Clifton, Karachi, Pakistan
Telephone: (021)-5839906
Fax : (021)-5378373

SITE Branch, Karachi 8 & 9, Ground Floor
Anum Trade Centre
Near Ghani Chowrangi
S.I.T.E, Karachi, Pakistan
Telephone: (021)-2587661-62
Fax: (021)- 2587510

Korangi Branch, Karachi
Plot No. 51/9-B Sector 15
Korangi Industrial Area
Karachi, Pakistan
Telephone:(021)-5114488-91
Fax :(021)-5114494

Shaheed-e-Millat Road Branch, Karachi 8 & 9, Ground Floor
Anum Trade Centre
Near Ghani Chowrangi
S.I.T.E, Karachi, Pakistan
Telephone: (021)-2587661-62
Fax: (021)- 2587510

For details please refer to ATM & Branches (Click Here)

What are the branch timings?

  • Monday - Thursday 9:00AM-5:00PM
    Friday 9:00AM-5:30PM
    Saturday 10:00AM-02:00 PM

What are eStatements?

  • eStatement is an electronic statement delivered to your email address.

How much does the eStatement service cost?

  • There are no service charges on eStatement service.

Can I access eStatements any where in the world?

  • Yes, if you can access your email from a location, you will be able to view your eStatement.

When do I receive my eStatements?

  • You will receive your eStatement as per the frequency you define. The frequency for Bank account customers can be daily, weekly, monthly or semi annually.

Can I use eStatements and still receive my statements via regular mail?

  • Yes, Bank Account customers can receive their statements by both regular mail or via eStatements.

Can I change my email address for eStatements?

  • Yes, you can simply call phone Banking at 111-ISLAMI (475-264)

Why is it that after registration I am not getting my eStatements on the desired frequency?

  • Kindly ensure that your email inbox has free space. Check if the eStatement is lying in the junk mail box and the email address that you have specified is correct. After completing the above checks if the problem persists call at 111-ISLAMI (475-264)

Do I need any software to view my eStatements?

  • No, You don’t require any special software to avail the eStatement service. eStatements are in PDF format and will open in Adobe Acrobat Reader.

Can I have eStatement delivery for more than one account?

  • Yes, you can get your eStatement of different BankIslami accounts on your email address.

Do you want to provide ease and convenience to your friends, family, colleagues and business associates. With our Interbank funds transfer (IBFT) facility you can easily transfer funds in their accounts via your ATM. Now, when dealing with you they can ensure hasslefree funds transfer in their accounts. No nuisance of waiting for Cheque clearance or going to the branch to deposit Cash or Cheque.

IBFT facility enables you to send and receive funds Online from and to any Account holder of 1Link IBFT participating member Banks. Following are the key benefits that you will get out of using our IBFT facility:

  • Convenience
  • Easy to use
  • Instant Transfer i.e. Online
  • Secure
  • 7x24 Facility- Round the Clock
  • IBFT totally eliminates the use of cheques and the transactions can be processed Online
  • Insert the Card in the ATM
  • Wait for Authentication - using Biometric or PIN
  • Select "Funds Transfer" from Main Menu
  • Select "IBFT" from Funds Transfer Menu
  • Select the From Account from which Funds will be transferred.
  • Select Bank where Funds are to be transferred
  • Input the Beneficiary Account Number
  • Input the Amount to be transferred
  • Verify the Beneficiary Name retrieved Online from the Beneficiary Bank Confirm the Transaction

Now you can access your account information and view your transactions history at home or office on your personal computer/Laptop. BankIslami Internet Banking provides you the facility to access and manage your accounts and transactions securely via Internet 24 hours a day, 7 days a week.

BankIslami Internet Banking provides you the following key features:

  • Access to your Account mini/full statement
  • Funds transfer from one BankIslami account to another
  • Access to transaction history.
  • Transaction enquiry by Cheque No., transaction amount or date.
  • Complaint registration.
  • Request feature for updating contact information.
  • Activity log to track your transactional activities performed on Internet Banking
  • Personalization of Internet Banking
  • Term Deposit enquiry.

Enjoy secure and safe ATM transactions with BankIslami’s Biometric ATM based on BankIslami’s One Card, which provides maximum security since it uses the most authentic way to verify your identity. How? Apart from a pin-code, you can also use your finger or thumb impression for identification purposes. After all, your fingerprints are yours and they cannot be copied. Amazing! Isn't it?

Built with the state-of-the-art technology, these ATMs are the first of its kind in Pakistan.

  • How to get your Biometric Registration
  • How to get One Card
  • How to Use Biometric ATM
  • How to Use Cardless Biometric ATM

South Region

  • Main Branch, Karachi
  • SITE Branch, Karachi
  • Korangi Branch, Karachi
  • Jamia Darul Uloom, Korangi, Karachi -New
  • 26th Street Branch, D.H.A, Karachi
  • D.H.A, Phase IV Branch, Karachi
  • Shaheed-e-Millat Road Branch, Karachi
  • Rashid Minhas Road Branch, Karachi
  • North Nazimabad Road Branch, Karachi
  • Gulshan-e-Maymar Branch, Karachi
  • Super Highway Branch, Karachi
  • Bank Square Road Branch, Larkana
  • Mirpurkhas Road Branch, Tando Allah Yaar
  • Masjid Road Branch, Nawabshah
  • New Town Branch, Mirpurkhas
  • Jinnah Road Branch, Quetta
  • Main Road Branch, Pishin
  • Trench Road Branch, Chaman
  • Muslim Bagh Branch
  • Qilla Saifullah Branch
  • Station Road Branch, Sukkur
  • Auto Bhan Road Branch, Hyderabad

North Region

  • Blue Area Branch, Islamabad
  • Satellite Town Branch, Rawalpindi
  • Mall Road Branch, Wah Cantt
  • Mirpur Branch, Azad Kashmir
  • University Road Branch, Peshawar Branch

Central Region

  • Jail Road Branch, Lahore
  • DHA Branch, Lahore
  • Circular Road Branch, Lahore
  • Nawan Shaher Branch, Multan
  • Kotwali Road Branch, Faisalabad
  • SIE-1 Branch, Gujrat
  • G.T Road Branch, Gujranwala
  • Model Town Branch, Rahimyar Khan

For details please refer to ATM & Branches (Click Here)

What is a Biometric ATM?

  • A Biometric ATM is a unique one of its kind proposition in Pakistan where a customer can access an ATM by providing thumb impression. There is no need to remember your pin code now, your thumb impression becomes your identity on BankIslami ATM.

How is Biometric ATM safer than other Banks' ATMs?

  • Biometric ATM uses your thumb impression as identity verification which is unique in every person and cannot be copied or compromised like a pin code can.

We are just a call away!!!. We are there for you 24 hours a day, 7 days a week. We don't even take breaks on Holidays and Sundays. If you need any information on any of our Products & Services, If you need to lodge a complaint or if you just need to give feedback on any of our Products or Services, just dial 111-ISLAMI (475-264).

We promise you will get the same level of personalized service and attention that you would expect from our branches.

You may choose to speak to us at anytime, Just Dial 111-ISLAMI (475-264).

Features

BankIslami offers Banking at your finger tips. Forget about rushing off to the Bank during office hours or waiting in queues - switch to Banking that's quick, secure and so very convenient. BankIslami Self Service facility provides you the convenience and ease of making transactions or getting your account details by just making a call to 111-Islami (475-264).

You can avail the following Phone Banking self service facilities by following a series of simple menu choices.

  • Balance Inquiry
  • Transaction details
  • Pak Rupee Fund transfer

How to use

  • Call 111-ISLAMI
  • For Services in Urdu Press 1
  • For Services in English Press 2
  • For Self service banking Press 1
  • You will be asked to enter the following to proceed:
    • 16 DIGIT 1 Card number
    • 4 Digit TPIN (Telephone Personal identification Number)
  • For Balance enquiry Press 1
  • For Transaction details Press 2
  • For Pak Rupee fund transfer Press 3

How can I utilize this service?

  • To use Self service phone Banking facility you will need BankIslami One-Card and a TPIN

How and When do i get my TPIN?

  • Your ATM PIN is your TPIN. This PIN is mailed to you with your One-Card.

How can i get a One Card?

  • To get a One Card please visit our nearest branch and open an account. You get your One Card request processed at the time of Account Opening. In case you are an existing customer, you can call our call center at 111-ISLAMI (475-264) and provide necessary details to get your One Card and PIN mailed to you.

If I make a payment through self service Banking will it reflect on my account immediately?

  • All transactions that are made through Self Service Banking are instant except for payment transactions. Cheque payments are posted to your account within 3 days.

Can I access Account services on Self Service Banking?

  • Yes. After TPIN verification on the Self Service Banking, you can access all your accounts.

How can i change my TPIN?

  • You can change your TPIN by choosing option 5 while using Self Service Banking with BankIslami.