Contact Us

Address: 11th Floor, Executive Tower, Dolmen City, Marine Drive, Block-4, Clifton, Karachi.
Phone Number: 021-111 475 264
Email: [email protected]

Contact Person: Mufti Ameer Ullah Khan
Designation: Manager, Shariah Compliance Department
Contact: +92-21-35839906-7 Ext: 2803
Email: [email protected]

Contact: 021-111-475-264
Email: [email protected]
Email: [email protected]

Contact: 0213-5839906 Ext: 1000-8068
Email: [email protected]
Address: Service Quality Department, 3rd Floor, Capital Plaza,
Opp to Textile Plaza, I.I Chundrigar Road, Karachi.

Link: https://www.sbp.org.pk/CPD-form.asp
State Bank facilitation center no: 111-72-72-73

Link: https://www.sbp.org.pk/cpd/complaints.asp
Postal address for written complaints:
The Director,
Banking Conduct & Consumer Protection Department,
State Bank of Pakistan, 5th Floor, II Chundrigar Road, Karachi.
Phone: 92-21-99221147 & 92-21-99221149

Contact Person: Mr. Noman Ali
Email: [email protected]
Number: 111-BIP(247)-111 Ext : 3141
Location: Location:13th Floor, Executive Tower Dolmen City, Marine Drive, Block 4 Clifton | Karachi

Contact Person: Mr. Ali Mustafa
Email: [email protected]
Number: 111-BIP(247)-111 Ext : 5539
Location: 13th Floor, Executive Tower Dolmen City, Marine Drive, Block 4 Clifton | Karachi

Contact Person: Mr. Danyal Rafique
Manager DDC Card Production Unit
Email: [email protected]
Number: 111-BIP(247)-111 Ext : 3131
Location: 02nd Floor | Commercial Plot # SB/19 | Block # 13-C, KDA Scheme # 24 Gulshan-e-Iqbal | Karachi. Pakistan.

Contact Person: Mr. Muhammad Sarfraz
Assistant Manager DDC Card Production Unit
Email: [email protected]
Number: 111-BIP(247)-111 Ext : 3153
Location: 2nd Floor | Commercial Plot # SB/19 | Block # 13-C, KDA Scheme # 24 Gulshan-e-Iqbal | Karachi. Pakistan.

Both employees and customers are encouraged to report their concerns to the Whistle Blowing Function, which is managed by senior management at the bank. This can be done by emailing their concerns to [email protected].