Digital Channels

Pakistan’s First Biometric Banking Solution

BankIslami has been the pioneer of Biometric ATMs since its inception followed by introduction of Cardless ATMs. With the aim to serve our customers in the best way possible and ensure seamless customer experience BankIslami brings you One Touch Banking- a complete Biometric banking solution for all your banking needs which enables you to perform any transaction with just a thumb impression without needing an ATM card or chequebook. One Touch Banking has made banking easier like never before because now “Your Thumb is Your Bank”

This unique proposition focuses on convenience and value innovation which mitigates your dependency on cards and chequebooks and enables you to perform following transactions with just a thumb impression.

  • Chequeless Cash withdrawal
  • Chequeless Pay order issuance
  • Funds Transfer
  • Bills payment
  • Mobile Top up
  • Dormant account activation

Submission for essentials of modern marketing by Philip Kotler

BankIslami is the only Bank in Pakistan Banking industry that has introduced instrument less banking service for its customer(s), One Touch Banking is a Signature service of BankIslami (Cheque Less Transaction Service), by using One Touch Banking service customers can withdraw the funds, transfer the funds to other accounts/ other Bank customers, utility bills payment, Mobile Top-up, Internet Banking Activation and Mobile Application Activation services without using a Cheque or any transaction form through Thumb Impression authentication. Customer just needs to visit the branch counter and after BIO Impression verification; customer can execute any counter transaction(s).

In addition to Cheque less transaction services to customers, BankIslami is also providing Inter Bank Fund Transfer (IBFT) through Cheque via One Touch Banking channel by using this service BankIslami customers can transfer the funds from their account to any other bank customer account.

Services Offered:

  • Cash Withdrawal
  • Fund Transfer (Own Account)
  • Fund Transfer (Third Party)
  • Fund Transfer (IBFT)
  • Fund Transfer (IBFT) Through Cheque
  • Mobile Top-up
  • Utility Bills, Internet Bills and Post Pay Bills Payment
  • Pay Order Issuance.
  • Dormant Account Activation
  • Internet Banking and Mobile Application Activation

BankIslami brings an array of convenient, secure and personalized services at your fingertips. With mBankIslami Mobile App, now you can easily perform any of the following:

  • Check Account Balance
  • Pay Bills
  • Transfer Funds
  • Locate ATMs & Branches
  • View Statement
  • Mobile Top Ups
  • Manage Beneficiaries & Register Bills

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BankIslami’s has a wide network of 340 plus Branches in 123 plus Cities all of which provide Online Banking services. Online Banking means that all our 340 plus Branches in 123 plus Cities are connected with each other so that you can instantly access your account and make transactions in any BankIslami Branch. The following are the key benefits that you will get out of using our Online branch network:

  • Cash Deposit for immediate credit to a remote branch.
  • Remote Cheque Encashment from any Online branch.
  • Instant Funds Transfer between any two Online branches.
  • Balance Enquiry and Statement of Account from any Online branch.
Branch Network

For details please refer to ATM & Branches (Click Here)


e-Statement is a facility that not only helps you in viewing their statements whenever and wherever required but also brings an end to filing the Statements and keeping a paper stack. It is a convenience that offers you ease of use along with a worldwide access to your banking transactions.

How to Register?

  • Call 021-111-ISLAMI (475264)
  • Speak to a Phone Banking Officer
  • Request for eStatement Activation
  • Specify the Account
  • Specify the Statement Frequency

Available Statement Frequencies

  • Daily
  • Weekly
  • Monthly
  • Semi Annually

What are the branch timings?

  • Monday - Thursday 9:00AM-5:00PM
    Friday 9:00AM-5:30PM
    Saturday 10:00AM-02:00 PM

What are eStatements?

  • eStatement is an electronic statement delivered to your email address.

How much does the eStatement service cost?

  • There are no service charges on eStatement service.

Can I access eStatements any where in the world?

  • Yes, if you can access your email from a location, you will be able to view your eStatement.

When do I receive my eStatements?

  • You will receive your eStatement as per the frequency you define. The frequency for Bank account customers can be daily, weekly, monthly or semi annually.

Can I use eStatements and still receive my statements via regular mail?

  • Yes, Bank Account customers can receive their statements by both regular mail or via eStatements.

Can I change my email address for eStatements?

  • Yes, you can simply call phone Banking at 021-111-ISLAMI (475264)

Why is it that after registration I am not getting my eStatements on the desired frequency?

  • Kindly ensure that your email inbox has free space. Check if the eStatement is lying in the junk mail box and the email address that you have specified is correct. After completing the above checks if the problem persists call at 021-111-ISLAMI (475264)

Do I need any software to view my eStatements?

  • No, You don’t require any special software to avail the eStatement service. eStatements are in PDF format and will open in Adobe Acrobat Reader.

Can I have eStatement delivery for more than one account?

  • Yes, you can get your eStatement of different BankIslami accounts on your email address.

Do you want to provide ease and convenience to your friends, family, colleagues and business associates. With our Interbank funds transfer (IBFT) facility you can easily transfer funds in their accounts via your ATM. Now, when dealing with you they can ensure hasslefree funds transfer in their accounts. No nuisance of waiting for Cheque clearance or going to the branch to deposit Cash or Cheque.

IBFT facility enables you to send and receive funds Online from and to any Account holder of 1Link IBFT participating member Banks. Following are the key benefits that you will get out of using our IBFT facility:

  • Convenience
  • Easy to use
  • Instant Transfer i.e. Online
  • Secure
  • 7×24 Facility- Round the Clock
  • IBFT totally eliminates the use of cheques and the transactions can be processed Online
How to do IBFT via ATM?
  • Insert the Card in the ATM
  • Wait for Authentication – using Biometric or PIN
  • Select “Funds Transfer” from Main Menu
  • Select “IBFT” from Funds Transfer Menu
  • Select the From Account from which Funds will be transferred.
  • Select Bank where Funds are to be transferred
  • Input the Beneficiary Account Number
  • Input the Amount to be transferred
  • Verify the Beneficiary Name retrieved Online from the Beneficiary Bank Confirm the Transaction

Don’t get in line. Go online. Experience reliable, convenient and secure banking services with BankIslami.

Login iBankIslami:

Phone Banking

We are just a call away! We are there for you 24 hours a day, 7 days a week. We don’t even take breaks on Holidays and Sundays. If you need any information on any of our Products & Services, If you need to lodge a complaint or if you just need to give feedback on any of our Products or Services, just dial 021-111-ISLAMI (475264).

We promise you will get the same level of personalized service and attention that you would expect from our branches.

You may choose to speak to us at anytime, Just Dial 021-111-ISLAMI (475264).

Self Service Banking


BankIslami offers Banking at your finger tips. Forget about rushing off to the Bank during office hours or waiting in queues – switch to Banking that’s quick, secure and so very convenient. BankIslami Self Service facility provides you the convenience and ease of making transactions or getting your account details by just making a call to 021-111-ISLAMI (475264).

You can avail the following Phone Banking self service facilities by following a series of simple menu choices.

  • Balance Inquiry
  • Transaction details
  • Pak Rupee Fund transfer


1Bill is an electronic bill payments services to allow the consumer to pay all types government duties, credit card and loan payment bills by using 1Bill Prefix/Billing Partner name.

Click here for 1Bill biller Prefix/Billing Partner Name.

BankIslami Digital Onboarding is a portal where customers can open their Accounts digitally without visiting any BankIslami Branch.

Initially following Islami Accounts are offered through BankIslami Digital Onboarding Portal.

  • Islami Asan Digital Current Account (Currency: PKR)
  • Islami Asan Digital Savings Account (Currency: PKR)
  • Islami Asan Digital Sahulat Account (Currency: PKR)
  • Islami Bachat Account (Currency: PKR, USD, GBP & EUR)
  • Islami Premium Savings Account (Currency: PKR & USD)
  • Islami Current Account (Currency: PKR, USD, EURO, GBP, AED, JPY, SAR & CAD)
English Tutorial

Urdu Tutorial

What is Raast:

Raast is Pakistan’s first instant payment system that enables end-to-end digital payments among individuals, businesses and government entities instantaneously.

Raast with BankIslami:

BankIslami in compliance with SBP has integrated Pakistan’s fastest payment system for their valued customers by simply using their mobile numbers as their Raast ID.

Raast Features:

  • Instant Payment
  • No Transaction Fee
  • Anywhere, Anytime
  • Secure & Reliable 

Raast Payment Channels:

  • BankIslami Mobile App
How to Registered for Raast Services?

Step 1: Login to mBankislami Mobile App

Step 2: Go to Menu and select Raast Management

Step 3: Tap on Create Raast ID

Step 4: Select the account you want to link

Step 5: Confirm the details you have entered

Step 6: Enter OTP given at your registered number/Email address

Step 7: Raast ID created successfully

How to create Raast Beneficiary?

Step 1: Login to mBankislami Mobile App

Step 2: Go to Menu and select Raast Management

Step 3: Tap Create Raast Beneficiary

Step 4: Add Raast Beneficiary via Address Book or Mobile Number

Step 5: Confirm the details you have entered

Step 6: Raast Beneficiary sucessfully created

How to Pay via Raast Beneficiary?

Step 1: Login to mBankislami Mobile App

Step 2: Go to Menu and select Raast Management

Step 3: Tap on Beneficiary Funds Transfer

Step 4: Select your account and select Beneficiary then enter amount to transfer

Step 5: Enter OTP given at your registered number/Email address

Step 6: Raast Beneficiary payment successfully made.

How to Pay via Raast Non-Beneficiary?

Step 1: Login to mBankislami

Step 2: Go to Menu and select Raast Management

Step 3: Tap on Non Beneficiary Funds Transfer and Enter Raast ID/ IBAN number or select Raast ID from address book and Enter Amount

Step 4: Enter OTP and confirm

Raast with BankIslami

BankIslami in compliance with SBP has integrated Pakistan’s fastest payment system
for their valued customers by simply using their mobile numbers as their Raast ID.


Ways To Bank

Whatever your inclination, BankIslami offers advantageous ways of aiding you the manner in which you need.