Schedule of Charges
ATM & Branches
Bank Account for Everyone
2018
2017
2016
2015
2014
2013
2018
2017
2016
Let us make this world safer and secure for you and your family. Our Safe Deposit Locker facility enables you to store your valuables in strong heat resistant steel lockers with 24 hour security. Be it jewellery, passports, share certificates or title deeds, you can rest assured that your valuables are not prone to loss, fire or theft. You can also nominate/authorize your dear and loved ones to operate the Locker. Now you can live a carefree & stress free life while we take care of your valuables while retaining your privacy.
Following are the key benifits that you will get out of using safe deposit locker facility
- Absolute privacy to operate your locker in a comfortable environment.
- A Locker custodian to offer friendly and personalized assistance.
- Maximum of four (4) deposit operators per Locker.
- Safety of your valuables from loss, fire and theft.
- Unlimited free visits to your Locker.
- Availability of different Locker sizes (Small, Medium and Large) to suit and accommodate your needs.
- Takaful coverage of up to Rs. 500,000/- for Small lockers, Rs. 750,000/- for Medium lockers and Rs.1,000,000/- for Large lockers.
- Locker Rent payable annually and in advance (as per schedule of charges).
- Key Deposit payable in advance as a condition for Locker facility.
- Individuals, firms, limited companies, associations, clubs, trusts, societies, etc may hire a locker.
- An account must be maintained with the Bank.
| S.No | ISM (Internal Service Measure) | TAT / TARGET |
|---|---|---|
| 1 | AOF - Timeliness | Khi Branches - 1 Day, Khi Sub Branches & Upcountry Branches - 2 Days, Upcountry Sub Branches - 3 Days, Remote Branches (Baluchistan) - 4 Days |
| 2 | AOF Accuracy | AOFs forms submitted to CACS, complete and accurate. |
| 3 | Cheque Book Requisition | AOFs forms submitted to CACS, complete and accurate. |
| 4 | Letter Of Thanks Generation | Cheque Book Request to be entered in the system by the branch on the same day of account opening in the system |
| 5 | ATM Card Generation | 1 business day from AOF receiving. |
| 6 | PIN Generation | 3 business days from AOF receiving. |
| 7 | SS Card Scanning | 2 business days from AOF receiving. |
| 8 | Cheque Book Readiness | 2 business days from AOF receiving. |
| 9 | ATM Machine Up time | Cheque Book to be dispatched to the branch within 2 working days |
| 10 | ATM Transactions Success Rate (BIPL CM on BIPL ATM) | All ATM machines must be up. |
| 11 | ATM Transactions Success Rate (BIPL CM on BIPL ATM) | All ATM transactions must be successfully processed. |
| 12 | ATM Transactions Success Rate (Other Bank CM on BIPL ATM) | All ATM transactions must be successfully processed. |
| 13 | ATM Transactions Success Rate (BIPL CM on Other Bank ATM) | All ATM transactions must be successfully processed. |
| 14 | Bio Success Rate (Category A) | All BIO transactions must be successfully processed. |
| 15 | Bio Success Rate (Category B) | All BIO transactions must be successfully processed. |
| 16 | Customer Waiting Time | Within 5 Minutes |
| 17 | Cash Withdrawal | Within 10 Minutes |
| 18 | Cash Receipts | Within 10 Minutes |
| 19 | Internal Transfer | Within 5 Minutes |
| 20 | Outward Clearing | Within 5 Minutes |
| 21 | Utility Bills | Within 5 Minutes |
| 22 | Pay Order D.D Request | Within 15 Minutes |
contact.center@bankislami.com.pk
