Grievance Cell

The Honorable Federal Ombudsman of Pakistan, Mr. M. Salman Faruqui NI, has established the ‘Grievance Commissioner Cell’ for Overseas Pakistanis in Federal Ombudsman Secretariat by appointing Mr. Hafiz Ahsaan Ahmad Khokhar as Grievance Commissioner (GCOP) for Overseas Pakistanis under Section (7) of the Federal Ombudsmen Institutional Reforms Act, 2013. GCOP has to address the individual and systematic issues of the Overseas Pakistanis related to the Federal Government Ministries, Departments, Organizations and Agencies.

In order to facilitate and redress Home Remittance related complaints of outbound workers and overseas Pakistanis, Grievance Commissioner Cell is been started. The complains can be launched through the below mentioned forums:

Hafiz Ahsaan Ahmad Khokhar Senior Advisor Law/Registrar Grievance Commissioner for Overseas Pakistanis, Office of the Federal Ombudsman.


Email Addresses:

[email protected]

[email protected]

Land line number: 0092-51-9217243
Fax: 0092-51-9217256
Mobile Number: 0092-300-8487161

Federal (Wafaqi Mohtasib) Ombudsman Secretariat, 36-Constitution Avenue, G-5/2, Islamabad, Pakistan.