Complaints

For any Query or Complaint:

If you have any query regarding any of our Products & Services or need to lodge a complaint, just dial 111-ISLAMI (475-264). We promise you will get the same level of personalized service and attention that you would expect from our branches.

You can also lodge your complaint through our Internet Banking channel. To subscribe for this service kindly contact our 24 hour Phone Banking at 111-ISLAMI (111-475264).

For any Feedback on Products & Services:

Your valuable feedback gives us the right direction towards quality customer service. You can give us your feedback by filling in the Customer feedback form available at our branches. To find out your nearest branch Click Here.

You can also fill the following form to communicate your complaints or feedback to our management.

In case of any complaint,kindly email us at complaint@bankislami.com.pk